The DMXter Support Page The STANDARD in DMX Testing

• Down Load our operating manuals from our down load page.

• Down load our Lil'DMXter power supply and battery FAQ. Most hardware problems with a Lil'DMXter can be traced to the rechargeable battery! Please read this FAQ first.

• Can I adjust the display contrast?

• Send us an Email  Support Request form

• DISPLAY FORMATS SUPPORTED - All DMXters support three display formats for dimmer levels. Two of them, decimal and hexadecimal, display the full 256 step resolution. The third, percent, provides a 0-100 step scale similar to that used on most lighting consoles. If you would like details on our binary to percentage conversion routines they are posted on this Web page.

• DMX512 and RDM FAQ - We have long tried to write a good DMX512 FAQ. Somehow we never found the time to complete one. Recently we stumbled across one written by Philips Lighting. Here is a link to  their DMX512/ RDM FAQ. For more information on RDM, we would  suggest checking out Wikipedia.
  

Contacting Goddard Design Co.

• Provide a detailed description of your problem.
• Include Model number and serial number.
• Software Version
• Any modifications that have been done
• If known, include any repair history.
• If sent by email please be sure to include a regular mail address and phone number.
• Best time to contact you.

RMA

Goddard Design requires that you obtain an RMA before returning any product to us. The RMA number should be clearly visible on the outside of the return shipping container.

Downloads are  in PDF format. You will need a PDF viewer to read and print it. If you do not have one it may be downloaded for free from Adobe.

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last updated June 20, 2010